Exchange Policy

Purchasing products or services from many Internet sites can be a risky proposition. However, all of our products and services are backed by our No Returns Necessary Guarantee. Was there a mistake on your order? Did you receive the wrong item? Is the fit or feel not what you expected?

You don't have to jump through hoops or untangle a complicated collection of legalistic phrases to take advantage of our return policy. You don't have to pay some exorbitant restocking fee.

In keeping with our No Returns Necessary Guarantee, if you let us know about the problem within 30 days of receiving your order, you don't even need to send back the old merchandise. All you have to do is chat in to our friendly Customer Experience Team to arrange the correction of unsatisfactory items.

You can be comfortable doing business with us. If you have any questions please feel free to chat in to our Customer Experience Team, or contact us at contact@qbonlinestores.com.